Privacy Policy
Welcome to our Privacy Policy page. Your privacy is of utmost importance to us at London Heritage Walks. This policy outlines how we collect, use, protect, and manage your personal information when you visit our website or use our services.
What Data We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: such as your name, email address, phone number, and postal address when you contact us or register for our services.
- Usage Data: information on how you access and interact with our site, including your IP address, browser type, operating system, and browsing behavior.
- Cookies and Tracking Data: small files placed on your device to help us recognize repeat visitors and improve your experience.
- Communications: any information you provide when you communicate with us via email, phone, or social media.
How We Use Data
Your personal data is used exclusively for the following purposes:
- To provide, operate, and maintain our services and website effectively.
- To respond to your inquiries, requests, and support needs.
- To personalize your experience and improve our content and offerings.
- To send you important information, updates, or promotional materials with your consent.
- To monitor and analyze usage patterns to enhance site functionality and security.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand visitor behavior and customize our website accordingly. You can choose to disable cookies through your browser settings; however, some features of our site may not function properly without them.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms. These external sites have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to read the privacy statements of any site you visit via our links.
Data Security
We take all reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Secure servers and encrypted connections.
- Access controls limiting data to authorized personnel only.
- Regular security assessments and updates.
Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
User Rights
You have the following rights regarding your personal data:
- Access: Request access to the personal information we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete data.
- Deletion: Request the removal of your personal data, subject to legal obligations.
- Objection: Object to the processing of your data for marketing or profiling purposes.
- Data Portability: Request a copy of your data in a portable format.
- Withdraw Consent: At any time, you may withdraw consent previously given to us for data processing.
To exercise any of these rights, please contact us directly using the information below.
Contact Information
If you have any questions about this Privacy Policy, the treatment of your data, or wish to exercise your rights, please contact us:
- Email: [email protected]
- Phone: +44 20 7836 4189
- Address: 11 Coram Street, London WC1N 1HT, United Kingdom
- Social/X: https://x.com/LondonHeritageWalks
We are committed to protecting your privacy and ensuring your experience with London Heritage Walks is safe and enjoyable.